Get in Touch
Have questions, feedback, or want to work together? We'd love to hear from you.
Support
Technical Help & Questions
Email: support@25cent.cloud
Response time: We strive to offer the highest support we can, please allow for up to 24 hours for a reply.
Use this for help with uploads, downloads, sharing, or any technical issues. Our support team reads every email personally.
General Inquiries
Questions About 25cent.cloud
Email: info@25cent.cloud
Response time: We strive to offer the highest support we can, please allow for up to 24 hours for a reply.
General questions about the service, pricing, features, or how we work.
Sales & Enterprise
Custom Plans & Pricing
Email: sales@25cent.cloud
Response time: We strive to offer the highest support we can, please allow for up to 24 hours for a reply.
Need more storage? Custom features? Team discounts? Let's talk.
Security
Report Security Issues
Email: security@25cent.cloud
PGP Key: Available upon request
Found a security vulnerability? Report responsibly. We take security seriously and reward responsible disclosure.
Partnerships
Business Partnerships
Email: partnerships@25cent.cloud
Integration opportunities, reseller programs, or strategic partnerships.
Media & Press
Press Inquiries
Email: press@25cent.cloud
Interview requests, feature stories, or press coverage.
Careers
Job Opportunities
Email: careers@25cent.cloud
We're hiring! Send your resume, portfolio, or inquiry about open positions.
Other
Anything Else
Email: hello@25cent.cloud
If you're not sure where to send something, try here and we'll route it correctly.
Mailing Address
25cent.cloud, Inc.
San Francisco, CA 94102
USA
Response Times
We strive to offer the highest support we can, please allow for up to 24 hours for a reply.
FAQ
How quickly will I get a response?
We strive to offer the highest support we can, please allow for up to 24 hours for a reply.
Can I call?
No phone support currently. Email is more reliable and gives us better record-keeping. We respond quickly.
Do you have social media?
Yes. Follow us on Twitter @25centcloud for updates and news.
Can I use 25cent.cloud on Windows/Mac/Linux?
Yes. Works in any modern browser. No software installation needed.
Is there a knowledge base?
Yes. Check our documentation, FAQ, and troubleshooting guide.
What to Include
Support Requests
- What's happening (upload failing, can't download, etc.)
- When it started
- Browser and OS you're using
- Steps you took
Security Reports
- Vulnerability description
- Steps to reproduce
- Potential impact
- Your contact info
We're Here to Help
Don't hesitate to reach out. Whether you need help, want to share feedback, or have an idea—we want to hear from you.