Remote support software is essential for IT professionals, MSPs, and helpdesks — but the pricing models haven't changed in years. You pay a flat monthly fee whether you use it for 100 hours or 10 minutes. We think there's a better way.

The Contenders

Let's compare three options across the metrics that matter: price, deployment model, and flexibility.

TeamViewer

  • Price: $50.90/month (Remote Access) or $112.90/month (Business)
  • Model: Subscription with seat-based pricing
  • Deployment: Requires desktop client installation on both ends
  • Unattended access: Yes (with agent installed)
  • Free tier: Personal use only

AnyDesk

  • Price: $14.90/month (Essentials) or $29.90/month (Performance)
  • Model: Subscription with device-based pricing
  • Deployment: Lightweight client download required
  • Unattended access: Yes (with agent)
  • Free tier: Personal use only, heavily limited

25cent.cloud Remote Support

  • Price: 25¢/hour per session (1 quarter)
  • Model: Pure pay-per-use — no minimums, no subscriptions
  • Deployment: Browser-based — zero installation for either party
  • Unattended access: Not applicable — sessions are ephemeral and live
  • Free tier: No — but 10 hours costs $2.50

Monthly Cost Scenarios

Scenario 1: Light Use (5 hours/month)

A freelance consultant doing 5 support sessions averaging 1 hour each:

  • TeamViewer: $50.90
  • AnyDesk: $14.90
  • 25cent.cloud: $1.25
Savings: 75-97%

Scenario 2: Medium Use (20 hours/month)

A small MSP with 20 weekly client sessions averaging 1 hour:

  • TeamViewer: $50.90
  • AnyDesk: $14.90
  • 25cent.cloud: $5.00
Savings: 66-90%

Scenario 3: Heavy Use (80 hours/month)

A dedicated support team running 4 hours/day, 20 business days:

  • TeamViewer: $112.90 (Business — needed for multiple sessions)
  • AnyDesk: $29.90
  • 25cent.cloud: $20.00
Savings: 33-82%

Break-Even Point

25cent.cloud becomes more expensive than AnyDesk Essentials at roughly 60 hours/month ($14.90 ÷ $0.25 = ~60 hours). For most IT professionals, that's well beyond typical usage. And even at high usage, the browser-based, zero-install experience may be worth the premium.

Feature Comparison

  • Screen sharing: All three ✅
  • Remote control: All three ✅
  • File transfer: All three ✅
  • Voice/chat: All three ✅
  • No install required: Only 25cent.cloud ✅
  • API access: Only 25cent.cloud ✅ (TeamViewer has limited API)
  • Pay-per-use: Only 25cent.cloud ✅
  • Unattended access: TeamViewer ✅, AnyDesk ✅, 25cent.cloud ❌

When to Choose What

Choose TeamViewer if you need unattended access to hundreds of machines with a dedicated agent deployed across your fleet.

Choose AnyDesk if you want a budget-friendly subscription with reliable performance and don't mind installing software.

Choose 25cent.cloud if you want zero-install browser-based support, pay-per-use pricing, API integration, and don't need unattended persistent access.

The Bottom Line

For most IT professionals, the subscription model means paying for idle time. If your support sessions are measured in hours per month (not hours per day), 25cent.cloud's quarter-based pricing will save you significant money while providing a smoother experience for your clients — no downloads, no agents, just a link.

Read the Remote Support guide or create an account to get started.